ALEC Online Banking Terms and Conditions
The following terms and conditions govern the manner in which Abbott Laboratories Employees Credit Union, ALEC (hereafter referred to as Us, We, Our) will provide Online Banking Services (Services) to You:
Our Member Service Information Our Member Service Representatives are available 24/7.
Mail may also be addressed to: ALEC Attn: Member Services 325 Tri-State Parkway, Gurnee, IL 60031-5915
Secure e-mail can be sent to a Member Services representative Department via the Self Service E-mail function 24 hours a day.
Services You authorize Us to utilize Fiserv Inc. to provide the Services to You on Our behalf.
We reserve the right to refuse to make any transfer.
Transfer Services You may use online banking to:
Funds will arrive at Your targeted Account as close as reasonably possible to the date designated by You in Your transfer instruction. Subject to the terms and conditions of this Agreement, For each properly instructed transfer to a targeted Account You will receive a transaction confirmation number (Confirmation Number).
Limitation Under no circumstances will We be liable if We are unable to complete any transfers initiated in a timely manner via the Service(s) because of the existence of any one or more of the following circumstances:
WE ARE NOT RESPONSIBLE FOR ANY OTHER LOSS, DAMAGE OR INJURY, WHETHER CAUSED BY YOUR EQUIPMENT OR SOFTWARE, THE SERVICES, OR ANY TECHNICAL OR EDITORIAL ERRORS CONTAINED IN OR OMISSIONS FROM ANY PUBLICATION OR ON-LINE HELP GUIDE RELATED TO THE SERVICES. WE SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGE ARISING IN ANY WAY OUT OF THE INSTALLATION, USE OR MAINTENANCE OF YOUR EQUIPMENT, SOFTWARE OR THE SERVICES, EXCEPT WHERE THE LAW REQUIRES A DIFFERENT STANDARD.
Transfer Scheduling Cancellation / Modification The online banking Scheduled Transfer Date, as indicated by you, must always be a business day (as defined at the end of this disclosure). If it is not, the Scheduled Transfer Date will be deemed to be the first business day following the date indicated.
Except for those transfers which are completed immediately, You may cancel or modify a transfer up to 12:59 p.m. Central Standard Time (CST) on the day of the transfer. Scheduled transfer are processed after 12:59 .m. Central Standard Time (CST).
Statements All transfers made via the Services will be listed on Your monthly Account Statement that you receive from Us.
New Services We may, from time to time, introduce new services or enhance the existing Services. We shall notify You of the existence of these new or enhanced services. By using these services when they become available, You agree to be bound by the obligations concerning these services, which will be sent to You.
Care of Your User ID and Security Code You agree that You will not give your Services User ID (Log on ID) and security code (Security Code) or make it available to any other person. If You believe that Your Security Code has been lost or stolen, or that someone has made transfers using Your Security Code without Your permission, you must notify Us IMMEDIATELY at 800.762-9988 or send an electronic message through the E-Mail feature.
Your Liability for Unauthorized Payments or Unauthorized Transfers If you believe that your Security Code has been lost or stolen, notify Us IMMEDIATELY as provided above in order to keep your possible losses down. If you notify Us within two (2) Business Days after You learn of the loss or theft, your maximum liability is $50.00.
If you do NOT notify Us within two (2) Business Days after You learn of the loss or theft of your Security Code, and We can prove that We could have prevented someone from using Your Security Code if You had told Us in time, Your maximum liability is $ 500.00.
If your Statement shows transfers that You did not make, notify Us IMMEDIATELY. If You do not notify Us within sixty (60) days after the Statement was mailed or delivered to You, You may be liable for the loss if We can prove that such a loss would not have occurred if you had notified us within sixty (60) days.
Errors and Questions In case of errors of questions about your electronic transfers, call or write to us at the telephone number or address listed above, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transaction listed on your statement or receipt. We must hear from You no later than sixty (60) days after You received the first Statement on which the problem or error appeared.
When You call or write Us, You must:
If We decide that there was no error, We will mail or transmit to You a written explanation within three (3) Business Days after We have completed the investigation, and within ten (10) Business days of the date of such explanation, We will debit Your account the amount previously recredited to You for use during the time We took to complete Our investigation. You may ask for copies of documents used during Our investigation.
Disclosure of Account Information to Third Parties We will only disclose information to third parties about Your Payment Accounts:
Fees There is no monthly service charge for Online Banking Services.
Termination of Privileges We may at any time, and at our sole discretion, limit or terminate the Online Banking services we offer you. Specifically, we reserve the right to terminate the access to the Online Banking service when deemed to be inactive by ALEC. These Services will be deemed inactive if not used in any 60 day period.
Any questions relating to termination or reinstatement of service can be directed to Member Services via phone or e-mail.
Additional Terms and Conditions
BE SURE TO CANCEL ALL OUTSTANDING TRANSFER ORDERS BEFORE YOU NOTIFY US TO TERMINATE THE SERVICE. WE WILL NOT BE LIABLE FOR TRANSFERS NOT CANCELLED OR MADE DUE TO YOUR ACTIONS RELATED TO SERVICE TERMINATION.