Welcome to Roswell Community Federal CU Virtual Branch. We are pleased to offer you a convenient way to check
balances,transfer funds, and view account history. To enroll, please contact the credit union at 575-623-7788. Once you have enrolled in
Virtual Branch, you may sign up for the Optional Bill Payment Service. In addition to checking balances, transferring funds, and viewing
account history,the Bill Payment Service allows you to set-up and pay bills all from one convenient site. Enrollment for the Optional Bill
Payment Service is completed from within the Virtual Branch service.
For optimum performance, it is recommended that your system meet the following criteria:
- Microsoft Internet Explorer at version level 6.0 or higher.
- Netscape 6.1 or higher.
- The system browser must allow for 128-bit encryption.
Enrolling with Virtual Branch
To subscribe to the Virtual Branch, simply call 575-623-7788. Once you receive your User ID and security code, the
service will be immediately available. The first time you access Virtual Branch; you must change your temporary Security Code to
an eight (8)-digit numeric code. Protect this code just as you do for your ATM PIN number and change it often. If you forget your Security
Code, contact the credit union and an administrator will reset your User ID after confirming your identity.
Transfers and withdrawals made through Virtual Branch will be recorded on your periodic statement. You will receive a monthly
statement for all accounts having any electronic transaction.
The member is liable to the Credit Union for any loss, cost or expense incurred resulting from the member’s failure to follow this agreement. The member authorizes the Credit Union to deduct any such loss, costs or expenses from their account without prior notice. If we bring a legal action to collect any amount due or to enforce this agreement, the Credit Union is entitled, subject to applicable law, to payment of reasonable attorney’s fees and costs, including fees on any appeal, bankruptcy proceedings and any post-judgment collection actions.