SERVICES TERMS AND CONDITIONS
The following terms and conditions govern the manner in which Maui Federal Credit Union (Us, We, Our) will provide (Services) to You:
Our Member Service Information
Our Member Service is available at 808-873-5050 during the following hours:
You authorize Us to provide the Services to You on Our behalf.
We reserve the right to disapprove transfer transactions.
Limitation Under no circumstances will We be liable if We are unable to complete any transfers initiated in a timely manner via the Services because of the existence of any one or more of the following circumstances:
WE ARE NOT RESPONSIBLE FOR ANY OTHER LOSS, DAMAGE OR INJURY, WHETHER CAUSED BY YOUR EQUIPMENT OR SOFTWARE, THE SERVICES, OR ANY TECHNICAL OR EDITORIAL ERRORS CONTAINED IN OR OMISSIONS FROM ANY USER GUIDE/BROCHURE RELATED TO THE SERVICES. WE SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGE ARISING IN ANY WAY OUT OF THE INSTALLATION, USE OR MAINTENANCE OF YOUR EQUIPMENT, SOFTWARE OR THE SERVICES, EXCEPT WHERE THE LAW REQUIRES A DIFFERENT STANDARD.
Statements All transfers made via the Services will be listed on monthly Account statements (Statement) that You receive from Us.
New Services We may, from time to time, introduce new services or enhance the existing Services. We shall notify You of the existence of these new or enhanced services. By using these services when they become available, You agree to be bound by the obligations concerning these services, which will be sent or made available to You.
Care of Your Security Code and Security You agree that You will not give your Services security code (Security PIN or make it available to any other person. If You believe that Your Security Code/PIN has been lost or stolen, or that someone has made transfers using Your Security Code without your permission, notify Us IMMEDIATELY by phone any time during Member Service hours.
If your Statement contains transfers that You did not make, notify Us IMMEDIATELY. If You do not notify Us within sixty (60) days after the Statement was mailed to You, your funds may not be refunded, if We can prove that if appropriate action had been taken and we were notified in a timely manner. We may at Our discretion, extend the time period of notification.
Errors and Questions (Note: Sample of Client Institution Reg E statement) Contact Us as soon as possible at telephone number described above if You think that a transfer listed on your statement is in error or if You need more information about a transfer listed on the Statement. We must hear from You no later than sixty (60) days after You received the first Statement on which the problem or error appeared.
When You call or write Us, You must:
If the results of the investigation conclude there was no error, We will mail or transmit to You a written explanation within three (3) Business Days after We have completed the investigation, and within ten (10) Business days of the date of such explanation, We will debit your account the amount of the funds previously credited to You for use during the time We took to complete our investigation. You may ask for copies of documents used during our investigation.
Disclosure of Account Information to Third Parties
We will only disclose information to third parties about your Accounts:
Additional Terms and Conditions
YOU MUST CANCEL ALL OUTSTANDING TRANSFER ORDERS WITHIN THE 30 DAY NOTIFICATION PERIOD. WE WILL NOT BE LIABLE FOR TRANSFERS NOT CANCELLED OR MADE DUE TO YOUR ACTIONS RELATED TO SERVICE TERMINATION.