Getting Started

Welcome to Virtual Branch, Life Credit Union’s electronic Internet banking services. Enjoy access to your account at any time and at your convenience! We are pleased to offer you an easy way to transfer funds, and check balances on your accounts.

To access home banking, simply enter your ID (which is your member number) and Security Code (your password). The first time you log in your PIN will be the last four digits of your Social Security number. For security reasons, please change your Security Code when prompted.

As an additional layer of security, the first time you log on, it will require you to select a secret image and phrase combination that you choose. This secret image and phrase is displayed each time you log on to reassure you that you are logging on to your actual Internet banking or bill payment site. If you do not see your image and phrase, you should not enter your Security Code.

If you have never used home banking, it is quick and easy to enroll. To enroll, click here.

To learn more about the functions of home banking, click on the “Help” link located on the upper right side of the screen (It will be available, once you are logged in). There is a full listing of FAQs available to answer your most frequently asked questions about home banking.

Video Tutorials available: Visit our Online Education Center to view video tutorials about how to use home banking and other online services.

If you need further assistance or experience any issues, please contact our customer service number listed below:

Life Credit Union
Home Banking / Bill Pay Customer Service: 615-230-LIFE (5433)
Available: Monday & Wednesday 7:00 am – 4:00 pm;
Tuesday & Thursday 8:30 am – 4:00 pm.
Friday - 7:00 am – 5:00 pm