Virtual Branch
AGREEMENT AND DISCLOSURE STATEMENT
BOYS TOWN FEDERAL CREDIT UNION

This agreement establishes the rules that cover your electronic access to your account(s) at Boys Town Federal Credit Union (“Credit Union”) through Virtual Branch. You will be bound by this Agreement when you enroll in Virtual Branch. You also accept all the terms and conditions of this Agreement by using Virtual Branch. Please read it carefully and retain for your records.

This Agreement is also subject to applicable federal laws and the laws of the State of Nebraska (except to the extent this Agreement can and does vary from such rules or laws). If any provisions of this Agreement are found unenforceable or invalid, all remaining provisions will continue in full force and effect. The headings in the Agreement are for convenience or reference only and will not govern the interpretation of the provision. Any waiver (express or implied) by either party or any default or breach of this Agreement must be in writing and shall not constitute a waiver of any other or subsequent default or breach. You may not assign this Agreement. This Agreement is binding upon your heirs and the Credit Union’s successors and assigns. Certain of the obligations of the parties pursuant to this Agreement that by their nature would continue beyond the termination, cancellation, or expiration of this Agreement shall survive termination, cancellation, or expiration of this Agreement. This Agreement, together with the Membership and Account Agreement constitutes the entire agreement between you and the Credit Union with respect to the subject matter hereof and there is no understanding or agreements relative hereto which are not fully expressed herein.

The words, “you”, “your”, and “yours” refer to the Boys Town Federal Credit Union member(s) jointly and severally. The words “we”, “us”, “our”, “BTFCU”, and “Credit Union” refer to Boys Town Federal Credit Union. This Agreement and Disclosure Statement (hereinafter “Agreement”) explains and describes the types of Electronic Funds Transfers which are available to you with our Virtual Branch. This Agreement also contains your rights and responsibilities concerning transactions that you make through the Virtual Branch, including your rights under the Electronic Funds Transfer Act.

To qualify for access to the Virtual Branch, you must be a Credit Union member in good standing. The online Account Access may not be accessible to Business and Organizational accounts. Other conditions may apply.

ENROLLING FOR VIRTUAL BRANCH
Your member Account Number, Social Security Number and Address Number are required for initial enrollment to Virtual Branch.
Users will create a personalized Logon ID and Security Code.
Login IDs can be between 6 and 50 alpha numeric characters.
Security Codes must have a minimum of 8 alpha-numeric characters. A minimum of 2 numeric and 2 alpha characters is required.
You accept responsibility for periodically changing your Logon ID and protecting the integrity of the Logon ID to protect unauthorized transactions and account access.

  1. ONLINE ACCOUNT ACCESS
    You may reach the Virtual Branch at www.boystownfcu.com. You can use Virtual Branch 7 days a week, 24 hours a day, 365 days a year, although some or all of the Virtual Branch services may not be available occasionally due to emergency or scheduled system maintenance. The use of your Logon ID is required to access Virtual Branch. You can perform the following transactions on ALL ACCOUNT(S) TO WHICH YOU ARE AUTHORIZED AND HAVE BEEN GIVEN ACCESS TO:

    1. Obtain balances and other account information on share/savings and draft/checking accounts in addition to share certificates, Christmas Club, and loans. Virtual Branch may NOT support information regarding Visa® debit card accounts.
    2. Make transfers between share/savings, draft/checking, and loan accounts.
    3. Review 200 days of share/savings history, 90 days of draft/checking history, 18 months of loan history.
    4. Reorder checks.

  2. LIMITATIONS ON TRANSFERS
    Federal regulations limit transfers for share/savings accounts. During any statement period, you may not make more than six withdrawals or transfers to another Credit Union account of yours or to a third party by means of a pre-authorized or automatic transfer. This includes transfers by phone, fax, wire and cable, audio response, overdraft transfers to checking and Internet instruction. No more than three of the six transfers may be made by check, draft or debit card, or similar order to a third party. A pre-authorized transfer includes any arrangement with us to pay a third party from your account upon oral or written orders including orders received through the automated clearinghouse (ACH). If you exceed the transfer limitations set forth above in any statement period, the transfer may not be completed, your regular share account and draft account may be subject to a fee, account closure, or suspension or we may revoke your access to Virtual Branch. We will not be required to complete a withdrawal or transfer from your account(s) if you do not have enough money in the designated account(s) to cover the transaction; however, we may complete the transaction. You agree not to use Virtual Branch to initiate a transaction that would cause the balance in your designated account(s) to go below zero. If you have a line-of-credit, you agree not to use Virtual Branch to initiate a transaction that would cause the outstanding balance of your line-of-credit to go above your credit limit. We will not be required to complete such a transaction, but if we do, you agree to pay us the excess amount or improperly withdrawn amount or transferred amount immediately upon our request. We also will refuse to complete your Virtual Branch transactions if we have canceled your Virtual Branch, or we cannot complete the transaction for security reasons.

    The functions and limitations of Virtual Branch may be updated, without notice, at the option of the Credit Union in order to provide improved service to the membership.

  3. FEES
    Fee for Virtual Branch is $2.00 per account number per month. We may implement a fee as required by applicable federal and/or state regulations and in such case,; we will notify you as soon as practicable. If at that time, you choose to discontinue using Virtual Branch, you must notify us in writing.

  4. ACCOUNT STATEMENTS
    You will receive a monthly account statement for your share draft/checking account and a quarterly statement for your share/savings account.

  5. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS.
    In case of errors or questions about electronic transfers, telephone us at the number below, e-mail us at kim.mcbride@boystown.org, or send us a written notice to the address below as soon as possible. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.
       Boys Town Federal Credit Union
       13602 Flanagan Boulevard
       Boys Town, NE 68010
       (402)498-1108

    Include the following information;

    1. Your name and account number.
    2. Describe the error or the electronic transaction you are unsure about, and explain as clearly as you can why you believe it is an error, or why you need more information.
    3. Tell us the dollar amount of the transaction in question.
    4. If you tell us orally, we may require that you send us your inquiry in writing within 10 business days. We will notify you with the results our investigation within 10 business days. If more time is required to research your inquiry, we may take up to 90 days to investigate your request. If we decide to do this, we will credit your account within 10 business days from date of request for the amount you think is in error so that you will have use of your money during the time it takes us to research your inquiry. If we decide that there was no error, we will send you a written explanation within 3 days after we finish our investigation. You may request copies of the documents we used in our investigation

  6. LIABILITY FOR UNAUTHORIZED TRANSACTIONS
    You will be liable for unauthorized access to accounts via Virtual Branch to the extent allowed by applicable federal and state law. You must tell us AT ONCE if you believe your Member number, or Logon ID, or any record thereof, has been lost or stolen, or if any of your accounts have been accessed without your authority. You may telephone us at 402-498-1108, email us at kim.mcbride@boystown.org, or mail to Boys Town Federal Credit Union Attention: Virtual Branch, 13602 Flanagan Boulevard, Boys Town, NE 68010. You are obligated to contact us immediately if your statement shows transfers that you did not make.

  7. Transactions That Are Not Completed
    If we fail to complete a transfer to or from your designated account(s) on time and in the correct amount, and we have agreed to perform such transfer(s), we may be liable for your losses. Section 3 of this agreement lists a number of situations in which we do not agree to complete withdrawals or transfers. We will also not be liable:

    • If we have terminated this Agreement.
    • If through no fault of ours, you do not have enough money in your account(s) to make the transfer.
    • A legal order directs us to prohibit withdrawals from the account(s).
    • The funds in your designated account(s) are subject to legal process or other encumbrance restricting the transaction.
    • If circumstances beyond our control (such as fire or flood prevent the transaction from being completed despite reasonable precautions that we have taken.
    • You have reported an unauthorized use of your Member Number and Password, reported it as stolen, or requested that we issue a new Password, and has as a result refused to honor the original Password.
    • If your account is closed, frozen or funds are uncollected.
    • If you, or anyone authorized by you, commits any fraud or violates any law or regulation.
    • If the transfer would cause your balance to become negative or exceed the credit limit of an established line of credit loan.
    • If any part of the Virtual Branch is not working properly and you knew about the problem when you started the transactions.
    • If other exceptions are introduced as provided by applicable law.

  8. Information About Your Designated Accounts
    You authorize us to obtain any information deemed necessary to process your request for access to Virtual Branch. Additionally, you agree that we will disclose information to third parties about your designated account(s) or the transactions you make:

    1. Where it is necessary for completing or documenting transactions or resolving errors involving transactions.
    2. In order to verify the existence and condition of your designated account(s).
    3. In order to comply with orders or subpoenas of government agencies or courts.
    4. If you give us written permission.

  9. OUR BUSINESS DAYS
    Our business days are Monday through Friday, unless Federal Holiday or other posted holiday closing.

  10. PRE-AUTHORIZED PAYMENTS
    You may not use Virtual Branch to enter into pre-authorized payment arrangements.

  11. OUR RULES AND REGULATIONS AND OTHER AGREEMENTS
    Your designated account(s) may also be governed by other agreements between the Boys Town Federal Credit Union and you. The terms and conditions of the deposit agreements and disclosures for each of your Credit Union account(s) as well as your other agreements with the Credit Union such as loans continue to apply notwithstanding anything to the contrary in this Agreement.

  12. EVIDENCE
    A copy, microfilm, microfiche, photograph of any document or person will constitute the same validity of proof as an original document in proof of authorized transaction.

  13. TERMINATION OF THIS AGREEMENT
    You may terminate this Agreement at any time by notifying the Boys Town Federal Credit Union in writing and by discontinuing the use of your Logon ID. We can also terminate this Agreement and revoke your access to Virtual Branch at any time. Termination of the Agreement by either party will not affect your obligations under this Agreement.

  14. CHANGING THE AGREEMENT
    The Boys Town Federal Credit Union reserves the right to change any term of the Agreement at any time. If the change results in increased fees for any services, increased liability for you, or any other limiting transaction or transfer, we agree to give you notice of at least 21 days before the effective date of such change, unless any immediate change is necessary to maintain the security of an account, or our electronic funds transfer system, or for any security reasons. We will post any required notice of change in any or all of the following: Credit Union website, personal e-mail, postal mail, or any other publication available to the Boys Town Federal Credit Union.

  15. NOTICES.
    All notices from the Boys Town Federal Credit Union will be effective on the date published. Notices from you will be effective on the date we receive them in writing.

  16. COLLECTION EXPENSE.
    The member will be responsible for any collection expense incurred by the Credit Union to collect all funds due.

  17. GOVERNING LAW.
    This Agreement is governed by the Bylaws of the Boys Town Federal Credit Union, federal laws and regulations, and the laws and regulations of the State of Nebraska. Any disputes regarding this Agreement shall be subject to the jurisdiction of the court of the county in which the Credit Union is located.